BEAU by Bo

Ordering and Payment

We make it easy and safe for you to order your favorite children's and home items. We offer various payment options and ensure that your order is processed quickly. Below you will find answers to frequently asked questions about ordering and paying in our webshop.

Frequently asked questions

about ordering and paying.
1
How can I pay and is my payment safe?

You can pay securely with us using the following options:

  • Bancontact
  • Credit Card
  • iDEAL
  • Bank transfer

If you choose one of the above options, your order will be processed the same day. For a bank transfer, you must complete the payment within two days. Your order will be processed as soon as the money is in our account.

2
I ordered and paid online, but I haven't received an order confirmation. What now?

Don't worry, we have received your order and payment. The order confirmation may end up in your spam or junk folder, so please check it. If you want to be sure that everything went well, you can always send an e-mail to customerservice@beaubybo.com.

3
How do I know if my order has been processed?

Once your payment has been received and your order has been processed, you will receive an order confirmation via email. This will also include information about the shipment and the expected delivery time. If you have not received an email, please check your spam folder or contact us.

4
Can I change or cancel my order?

If you wish to change or cancel your order, please email customerservice@beaubybo.com as soon as possible. If your order has not yet been shipped, we can still process your request. Once the order has been shipped, it can no longer be changed.

5
What should I do if my payment failed?

If your payment fails for any reason, you will receive a notification. You can then try to complete the payment again or contact us for further assistance. If there is a problem with your payment method, we will be happy to help you via klantendienst@beaubybo.com.