Shipping / Returns

​​

If you are not completely satisfied, you can easily return the product via a POSTNL Pick-up Parcel shop in your area (unused condition and in original packaging). We try to keep our ecological footprint low, so do not return packages unnecessarily.
The cost price is €4.95 (BE) and 5.95 (NL). The seller will refund the purchase price of the product paid by the buyer using the same payment method that the Customer used to pay, unless the Customer agrees to another payment method, such as a gift card.

After delivery you have 14 days to return your items to us. Items shipped directly from our supplier (e.g. bed houses, slide, large wooden playhouse) have separate return prices as they are shipped using special transport. Garden furniture or larger packages will also have a higher return cost.

How do you proceed:

1. Register your return via info@beaubybo.com stating your name, order number and reason for return.

2. You will then receive a link to create your return label

3. Return the product unused in the original packaging stating your name and order number (example #106871)

4. We will send you a gift card upon receipt

​

Print the label, stick it on the box and bring your package to a POSTNL Pickup parcel shop of your choice.

Here you can look up all pick-up centers in the Netherlands: